How to display Chinese Characters in HRPro Desktop Client on English version of Windows 7/8/10

After login HRPro Desktop Client, some of the Chinese characters displays ? on a English version of Windows.

Solution

For Windows 7/8

Open Control Panel, Select Regional and Language Settings

At Administrative Tab, under Language for non-Unicode programs

Click Change system locale... button

Change it to Chinese (Hong Kong S.A.R.)

Restart the computer

For Windows XP

Open Control Panel, Select Regional and Language Options

At Advanced Tab, under Language for non-Unicode programs

Select Chinese (Hong Kong S.A.R.)

Restart the computer