Company Setup, Email Server tab

Company Setup, Email Server tab is under System ManagerHRPro Setup, Company Setup

SMTP Server

It is either the SMTP Server provided by your ISP, any SMTP server on the cloud or your company email server.
(you can test your settings in Online SMTP Test - Send and Check your Email Server (smtper.net)🡕 to make sure your SMTP settings are correct. ).

Port

The SMTP Port that the SMTP Server is allowed to use. e.g. 25 (for unencrypted connections), 465 (for SSL connections) and, 587 (for TLS connections).

User ID and Password

  • Whether User ID and Password are required is depending on the SMTP server security requirement. Leave it blank if the server does not require authentication.

Secure Socket Options

This is the option to define how to connect to the SMTP server when connecting using SSL or TLS.

  • Auto Let the mail client automatically decide which SSL or TLS options to use (default). Select Auto if the SMTP server is conformed to the IETF and IANA Standard.

  • Ssl On Connect The connection should use SSL or TLS encryption immediately.

  • Start Tls Elevates the connection to use TLS encryption immediately after reading the greeting and capabilities of the server. If the server does not support the STARTTLS extension, then the connection will fail and a NotSupportedException will be thrown.

  • Start Tls When Available Elevates the connection to use TLS encryption immediately after reading the greeting and capabilities of the server, but only if the server supports the STARTTLS extension.

  • None No SSL or TLS encryption should be used. e.g. If you encountered the error "The handshake failed due to an unexpected packet format.".

No SSL Certificate Validation

Usually, this option is not required to check unless you encountered the error "The remote certificate is invalid according to the validation procedure."

Sender Email

The validity of the Sender Email is depending on the SMTP Server verification.

Sender Name

The name of the Sender Email that is displayed on the email. e.g. HR Department

CC to the sender

When this option is checked, every outgoing email will have a copy sent to the Sender's Email.

BCC to the sender

When this option is checked, every outgoing email will have a Blind Carbon Copy sent to the Sender's Email.


Click the Test Email button to test the settings, if the settings are correct, you will receive a testing email on the mailbox of the Email (HR) address (Company Setup, General tab).

Sample Settings for ISP provided SMTP Server

SMTP Server

Most of the time you can input the SMTP server provided by your ISP, set the Port to 25 and leave the User ID and Password empty.

e.g.

  • Netvigator (Home) mail.netvigator.com / smtp.netvigator.com

  • Netvigator (Commercial) corpmail1.netvigator.com

  • HKBN (Enterprise Solutions) smtp.mail.hkbnes.net

  • HGC mail.on-nets.com

  • Pacnet smtp.pacific.net.hk

  • I-Cable smtp.i-cable.com

  • Smartone smtp.smartone.com

  • HKNET smtp.hknet.com

  • NWT smtp.nwtbb.com

  • Three smtp.three.com.hk

  • PCCW Mobile mail.netvigator.com

  • One2Free mail.csl1010.com

  • more: Hong Kong ISP SMTP Information

Sample Settings for Google Gmail Server

  • SMTP Server: smtp.gmail.com

  • Port: 587

  • Secure Socket Options: Auto

  • No SSL Certificate Validation: False

  • UserID: [gmail email address]

  • Password: [Password for Gmail email address)

  • Sender Email: [gmail email address]

  • Sender Name: [English Name for the Gmail email address]

Please noted that Google has some restrictions in place to be sure that your email account is not flagged as a potential spammer.

If you exceed the number of daily messages in Gmail, your account will automatically reset and you'll be able to begin sending messages again in up to 24 hours.

  • G Suite users have a limit of 2,000 email messages per day.

  • Gmail (free account) users have a limit of 500 email messages per day.

Sample Settings for Microsoft Office 365 (SMTP client submission)

  • SMTP Server: smtp.office365.com

  • Port: 587

  • Secure Socket Options: Auto

  • No SSL Certificate Validation: False

  • UserID: [office365 email address]

  • Password: [Password for office365 email address)

  • Sender Email: [office365 email address]

  • Sender Name: [English Name for the office365 email address]

Please noted that Office 365 have some restrictions in place to be sure that your email account is not flagged as a potential spammer.

Office 365 users are limited by the following:

      • 10,000 sent email messages per day

      • 500 recipients total for a single email

      • 30 emails sent per minute

Other place to define Email Server

In Web Client, Email Server Settings can be defined in

When Email Server Settings is defined in Personal Options, it will override the settings in Company Setup.

The setting in Company Setup will override the settings in HRPro.config.

In Employee Portal, Email Server Settings will read setting in Company Setup, If it is empty, it will read EPortal.config.