Company Setup, Email Server tab

Company Setup, Email Server tab is under System ManagerHRPro Setup, Company Setup

SMTP Server is either the SMTP Server provided by your ISP or other SMTP server on cloud. Before input SMTP settings in HRPro, test your settings in Online SMTP Test - Send and Check your Email Server (smtper.net)🡕 to make sure your SMTP settings are correct.

User ID and Password

  • Whether User ID and Password is required is depending on the SMTP server security settings.

  • The validity of Sender Email is also depending on the SMTP Server settings.

Usually No SSL Certificate Validation is not checked unless you encountered the error "The remote certificate is invalid according to the validation procedure."

When CC to sender is checked, every outgoing email will have a copy send to the Sender Email.

When BCC to sender is checked, every outgoing email will have a Blind Carbon Copy send to the Sender Email.

Click the Test Email button to test the settings, if the settings are correct, you will receive a testing email on the mailbox of Email (HR) address (Company Setup, General tab).

Sample Settings for ISP provided SMTP Server

SMTP Server

Most of the time you can input the SMTP server provided by your ISP, set the Port to 25 and leave the User ID and Password empty.

e.g.

  • Netvigator (Home) mail.netvigator.com / smtp.netvigator.com

  • Netvigator (Commercial) corpmail1.netvigator.com

  • HKBN (Enterprise Solutions) smtp.mail.hkbnes.net

  • HGC mail.on-nets.com

  • Pacnet smtp.pacific.net.hk

  • I-Cable smtp.i-cable.com

  • Smartone smtp.smartone.com

  • HKNET smtp.hknet.com

  • NWT smtp.nwtbb.com

  • Three smtp.three.com.hk

  • PCCW Mobile mail.netvigator.com

  • One2Free mail.csl1010.com

  • more: Hong Kong ISP SMTP Information

Sample Settings for Google Gmail Server

  • SMTP Server: smtp.gmail.com

  • Port: 587

  • No SSL Certificate Validation: False

  • UserID: [gmail email address]

  • Password: [Password for gmail email address)

  • Sender Email: [gmail email address]

  • Sender Name: [English Name for the gmail email address]

Please noted that Google have some restrictions in place to be sure that your email account is not flagged as a potential spammer.

If you exceed the number of daily messages in Gmail, your account will automatically reset and you'll be able to begin sending messages again in up to 24 hours.

  • G Suite users have a limit of 2,000 email messages per day.

  • Gmail (free account) users have a limit of 500 email messages per day.

Sample Settings for Microsoft Office 365 (SMTP client submission)

  • SMTP Server: smtp.office365.com

  • Port: 587

  • UserID: [office365 email address]

  • No SSL Certificate Validation: False

  • Password: [Password for office365 email address)

  • Sender Email: [office365 email address]

  • Sender Name: [English Name for the office365 email address]

Please noted that Office 365 have some restrictions in place to be sure that your email account is not flagged as a potential spammer.

Office 365 users are limited by the following:

      • 10,000 sent email messages per day

      • 500 recipients total for a single email

      • 30 emails sent per minute

Other place to define Email Server

In Web Client, Email Server Settings can be defined in

When Email Server Settings is defined in Personal Options, it will override the settings in Company Setup.

The setting in Company Setup will override the settings in HRPro.config.

In Employee Portal, Email Server Settings will read setting in Company Setup, If it is empty, it will read EPortal.config.