FAQ
General
General
- HRPro Registration
- How to register Employee Portal?
- How to search on HRPro Help Center?
- Can I edit or add Comments, Annotations to the exported PDF file?
- How to use Helpdesk to acquire remote support?
- Database Backup Strategy
- What is Average Monthly Wage?
- What is Non-Continuous Contract Employee in HRPro?
- What is Casual Employee in HRPro?
- How HRPro compliant with Employment (Amendment) Ordinance 2007?
- How HRPro supports Minimum Wage Ordinance?
- Error "HRPro version xx.xx does not match with database version yy.yy Unexpected result will be occurred!
- Sickness Day falls on Annual Leave or Statutory Holiday
- What is Annual Leave Entitlement by Calendar Year?
- What is Leave Year "Entitled at Anniversary Year, Release at Calendar Year"?
- How to calculate Hourly Rate from Daily Rate
- Multiple Company per database
- How to Import 2021 Holidays
Desktop Client
Desktop Client
- How to Register HRPro Desktop Client?
- Run-time error '0' when print preview
- Icons missing in HRPro 12?
- Why some of the Chinese Characters display ? in HRPro Desktop Client?
- When export a document to PDF, the Chinese Characters cannot display correctly
- Mouse Click on some area is not workings after Teamviewer is installed
Web Client
Web Client
- Functions and Features available on Web Client but not on Desktop Client
- HRPro Desktop Client/Web Client Comparison
- The Font and Line height of Web Client is too large
- How to register Company License?
- How to register User License?
- Why all Chinese Characters on the PDF Report displayed as rectangular box in HRPro Web Client?
- HRPro License Options
Employee Portal
Employee Portal