Connect Your Telegram Account for HRPro Notifications

Use this guide to connect your personal Telegram account to your company’s HRPro Telegram bot and receive supported HRPro notifications directly in Telegram.

Telegram Notifications serve as an additional notification channel that complements Email Notifications. They provide a convenient way to stay informed of HRPro updates in real time through the Telegram app, especially when you may not be monitoring your email.

Enabling Telegram Notifications does not disable or replace email notifications. You will continue to receive all available HRPro notifications via email, while also receiving supported notifications through your linked Telegram account. This ensures you stay up to date across both channels.

Before you start

Before you begin, ensure that your company has already created a Telegram bot and connected it to HRPro. For instructions, see Create and Configure a Telegram Bot for HRPro Notifications.

You will need:

A Telegram🡕 account on your mobile phone or desktop app.
Access to Personal Options in EPortal.
The Telegram Notifications section in your Personal Options screen, which includes Enable Telegram Notification, connection status, and Telegram action buttons.

In this section, Enable Telegram Notifications controls whether Telegram notifications are enabled for your Employee Portal account, while the Telegram Notification field shows the current link status between your HRPro account and Telegram.

Connect your Telegram account

Click Connect Telegram.
HRPro opens the company’s HRPro Telegram bot in Telegram.
In Telegram, click Start or send a message to the bot.
Return to the Telegram Notifications section in Personal Options.

If Telegram does not open automatically, click Open Telegram manually to open the company’s HRPro Telegram bot and continue the connection process.

Confirm the link status

After starting the bot in Telegram, return to Personal Options and click Check link status to confirm whether your Telegram account has been linked successfully.

The link is completed only after you interact with the bot in Telegram, so simply opening the bot without clicking Start may not complete the connection.

Once the connection is successful, the Telegram Notification status should show Linked.

After setup

After your Telegram account is linked, HRPro can send supported Telegram notifications to your account according to your company’s setup and the notifications available to your Employee Portal user.

Send Test Message: Click this button to send a test notification to your linked Telegram account. Use it to confirm that HRPro can deliver Telegram messages to you. If you do not receive the message, check that Telegram notifications are enabled, that the account remains linked, and that the company bot has not been blocked or muted.

Disconnect Telegram: Click this button to remove the connection between your Employee Portal account and your Telegram account. After disconnecting, HRPro will no longer send Telegram notifications to that Telegram account. To receive Telegram notifications again later, enable Telegram Notification and complete the connection process again.

Troubleshooting

Telegram does not open

If Telegram does not open after clicking Connect Telegram, use Open Telegram manually instead.

Status remains Not linked

Check the following:

You clicked Connect Telegram from Personal Options.
You opened the correct company Telegram bot in Telegram.
You clicked Start or sent a message to the bot.
You returned to Personal Options and clicked Check link status.

Telegram Notifications section is not available

The Telegram Notifications section is available only when the company has enabled Telegram Notifications in Employee Portal Setup, General Tab, and configured the company Telegram bot successfully.