HRPro AI Help Assistant

HRPro AI Help Assistant is under Tools menu.

HRPro AI Help Assistant is an AI-powered guide that helps users understand HRPro features, find relevant help content, and get clearer answers to “how do I do this” and “why does this happen” questions based on the HRPro Help Center knowledge base.

Benefits

• Helps users find answers faster by turning Help Center content into direct guidance.

• Explains features and workflows in simpler business language.

• Supports troubleshooting by pointing users toward likely causes and relevant HRPro areas to check.

• Reduces the need to know exact module names, screen names, or technical terms before asking a question.

How to use

• Enter a question in natural language, for example a task, a setup question, or a problem you want to investigate.

• Describe the goal or symptom as clearly as possible, such as what you want to do, what result you expected, and what happened instead.

• Review the answer and then open the suggested HRPro screen or Help Center topic if you need more detail.

Example questions

• How do I prepare IR56E?

• How do I process the payroll cycle?

• Why is this employee's leave balance incorrect?

• How do I set up Business Alert notifications?

• What should I check if the attendance import does not generate overtime?

To use AI Help Assistant, an active HRPro AI Subscription is required.