HRPro Help Center

Welcome to HRPro Help Center

Highlights

• WebClient has been renamed to HRPro Workspace. HRPro Workspace is the central work area for authorised HR, payroll, and administrative users to manage HRPro activities and processes. For more information, refer to Screens and Outputs.

• New Support Document: Troubleshooting Slow Performance in HRPro.

• End of Support Announcement for Microsoft SQL Server 2016 - HRPro will stop supporting SQL Server 2016 on Dec 31, 2026, and HRPro 24 (Jan 2027) requires SQL Server 2017 or later. Customers should upgrade their database before moving to HRPro 24.

• What's new in HRPro 23.10? (2026/10/02).

• New checkbox option: Display Roster by Calendar Month in Work Schedule Module Setup.

• New AI Assistant: EPortal AI Expense Receipt Scanner helps users prepare expense claims faster. Simply take a photo of a receipt or upload one, and AI will extract the merchant, date, and total amount, seamlessly filling in the Expense Claims Application for you.

• Revised: HRPro AI Assistants.

• Added GL Account Code to Expense Type.

• New Report: Expense Claims Report by GL Account Code

• Revised User Guide: How HRPro calculates Sick Leave  (Statutory) Balance.

• New User Guide: How to Determine Statutory Sick Leave Applicable Balance.

• Allow users to take photos and attach them directly in all applications in the Employee Portal. See Use Take Photo to Attach Images on Mobile. 

• Implemented Telegram Notifications. Related updates include:

  • New User Guide: Create and Configure a Telegram Bot for HRPro Notifications.

  • New User Guide: Connect Your Telegram Account for HRPro Notifications.

  • Added a new Telegram Notifications panel to  Employee Portal Setup, General tab.

  • Added a new Telegram Notifications panel to Personal Options in EPortal.

• Added the checkbox option Enable Account Lockout to the 

  • Employee Portal Setup, General tab. Password Policy Panel.

  • System Manager Setup. Password Policy Panel.

• What's new in HRPro 23.09? (2026/09/01)